Recent Posts

Tips for Summer Storm Preparedness

5/4/2021 (Permalink)

Lightning strike over a suburban home Although we can't prevent a storm from happening, there are ways to prepare and increase safety when they do.

Summer is the height of storm season in Texas, and with it comes, of course, a greater risk of storm damage to your home or commercial property. 

You already know that if your property floods, is struck by lightning, or sustains any other kind of wind or storm damage, that the experts at SERVPRO of Denton are faster to any disaster. But what can you do to protect yourself and your property as a storm is approaching? 

Here are a few tips:

Get To Lower Ground

If a storm is approaching that promises to bring strong wind and even the possibility of a tornado, it is wise to avoid higher stories of your home or property. If you have a basement, that is an optimal place in which to wait out a storm. 

If not, try and find a place on the ground floor of the building, ideally in an interior room that has limited, if any, windows to the outside. This reduces the risk of broken glass injuring someone inside the property.

Have Supplies Handy

It’s not uncommon for a severe summer storm to knock out power for an unknown amount of time. That’s why it’s important to have supplies like a flashlight and extra batteries handy before a storm arrives so you can be prepared for whatever comes next. 

Try and avoid relocating immediately before (or during) a storm, as not only will rain impact visibility but high winds and lightning strikes can be the downfall of even the most defensive drivers.

Try to Unplug

Even if you don’t lose power, lightning strikes can cause power surges, so try and unplug non-essential electronics that you’re not using as a storm bears down on your property to reduce the risk of a surge or even an electrical fire. This can include anything from spare televisions not in use to kitchen appliances to unused phone chargers or gaming consoles. Unless it’s essential, it’s not a bad idea to unplug it.

Contact Us

And, again, should a storm do damage to your home or commercial property, call our team at (940) 566-2277 and a team of SERVPRO specialists will make it "Like it never even happened."

Cleaning the Mess You Can’t See

4/26/2021 (Permalink)

SERVPRO expert examining an air duct at a commercial property SERVPRO experts are trained to tackle any mess, including the ones you might not be able to see.

You take pride in your home or commercial property, and work hard to keep it safe, clean, and comfortable. But what about the messes that might be hidden to the untrained eye; things like dirt and dust beneath the surface, or mold that can create foul odors and deteriorate the condition of your property?

That’s where SERVPRO of Denton comes into play. We’re not just experts in restoration, but in cleaning and mold removal as well. Take a look at a few ways our experts can help you maintain a cleaner home, be it with a visit from our team or just a few pointers you can use around the house.

Carpet and Upholstery Cleaning

Our team attacks dirt and dust beneath the surface of your carpeting or upholstery with top-of-the-line equipment and industry leading expertise. The difference a clean carpet, or clean upholstery, can make in your home is noticeable. If you think the color in your carpet is beginning to fade, give us a call to bring your home back to life!

Air Duct Cleaning

For homeowners, “cleaning the air ducts” is a chore that often goes forgotten. As the old saying goes, “out of sight, out of mind.” But keeping your air ducts clean is vitally important for a number of reasons. Not only can it keep dust and other allergens from spreading throughout your home, but it can improve the heating and cooling efficiency of your home if air is flowing through clean ducts.

Remember to regularly run a feather duster along your ducts, and to change your air filters as often as is necessary; most homes need a change every 90 days, but some homes with pets can require a change as often as once every 30 days.

Odor Removal

Most cleaning services can’t top SERVPRO’s expertise in effectively deodorizing your home. Our residential cleaning services can rid your home of unwanted odors coming from sources you might not even be able to see.

Commercial Cleaning Services

If most of this blog sounds like it is written specifically for homeowners, rest assured that SERVPRO experts are trained to tackle commercial cleaning as well. Normal wear and tear in your workspace is normal, and sometimes it can pile up beyond the scope of your janitorial service.

When this happens, give SERVPRO a call and our specialists will head right over. We can handle cleaning jobs, odor problems, and more, so you know your workspace will look its very best.

How We Become Experts

4/19/2021 (Permalink)

Photo of the SERVPRO Training House with training equipment shown The Training House at the SERVPRO Corporate Training Facility gives our specialists a chance to apply what they've learned.

We don’t call our SERVPRO of Denton restoration professionals things like “specialists” and “experts” for nothing. And they certainly don’t get to be that way overnight.

So what exactly does go into training the experts who time and time again uphold our promises of being faster to any disaster and making your restoration project look like it never happened?

The Certifications

The Institute of Inspection Cleaning and Restoration Certification: The IICRC sets the bar for the entire cleaning and restoration industries, and it’s our priority to not only meet but exceed those standards. Our specialists take to heart the IICRC’s best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and more.

Employee Certification Training: Our program is designed for SERVPRO Franchise employees. It includes SERVPRO crew training and additional training in fire and water restoration and carpet and upholstery cleaning.

The Training House

The true foundation of our Franchise training is a 15-day hands-on program at our SERVPRO Corporate Training Facility. 

Here, team members get to work in the Training House, a model home where they can apply what they’ve learned in cleaning and restoration in simulated real-life situations. Taught by certified instructors, the course ensures our SERVPRO specialists are indeed experts who can handle anything because they’ve seen everything.

You can learn more about the Training House on our SERVPRO YouTube page.

e-Learning and Continued Education

Even after joining one of our Franchise teams, SERVPRO experts have plenty of resources to keep them at the forefront of new technologies or processes in the industry. 

Our library web-based training courses sharpen the skills and expertise of all our specialists. And SERVPRO of Denton even offers credit and noncredit courses for insurance agents, insurance adjusters, real estate adjusters and franchise staff, to improve their skills in emergency mitigation.

Courses include: 

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Contact Our Team

If you’re ever facing a restoration emergency, find peace of mind with SERVPRO of Denton. Call us at (940) 514-8785 or request help online.

How Clean is ‘Clean?’

3/18/2021 (Permalink)

Certified: SERVPRO Cleaned Sticker Stuck Proudly to a Storefront Window The Certified: SERVPRO Cleaned badge can let visitors to your business know you've prioritized safety and cleanliness.

The world in which we live, and our collective way of life, have changed dramatically in the past year with the outbreak of the novel Coronavirus pandemic. Chief among those changes is a heightened focus on cleanliness, particularly as it affects personal safety and public health.

So how do we define ‘clean’ in 2021? If you know us at all, you know we have experts on the team who can answer that question.

Certified: SERVPRO Cleaned

Our SERVPRO experts faced the pandemic head-on, developing a specialized viral pathogen-cleaning program that prevents the spread of Covid-19. We believe in it so strongly that we’ll certify your safety when we’re finished.

The process is built from our three C’s: Consult, Clean, and Certify.

First, our professionals - covered head-to-toe in a safety suit - will consult the situation to determine a plan of action. Every business is unique, and in these delicate times, we think every cleaning plan should be unique, too. The team will check out the space and ask questions to ensure no nook or cranny is missed.

Then it comes time to clean. We go to work using our hospital-grade cleaning solutions - which are EPA-approved and adhere to all CDC standards - relying on a variety of techniques depending on the surface, space, and other circumstances affecting your business.

Last comes the most important part: certification. You don’t want to just be “pretty sure” about cleanliness in these times; you want to certify your safety and the safety of your employees and customers. We will do a final, thorough review of your business to ensure our high standards for cleanliness and customer satisfaction have been met. If they have, we’ll slap a Certified: SERVPRO Cleaned badge on your business to let customers know you’ve made cleanliness and safety a priority.

Residential Cleaning Services

Our cleaning services don’t stop with our commercial property owners. Our pros are experts in residential cleaning as well!

From carpets and upholstery to air ducts, sewage backup or mold build-up, we’ve seen it before and we know what to do next. We’ll clean the dirt and grime you see on the surface but will go deeper to attack the dust and odor build-up living beneath the surface. Trust us, you’ll notice the difference when all is said and done.

Check out more on our residential cleaning services.

Don’t Forget

Whether you’re a business owner, a homeowner, or simply a proud member of the community, the next time you see the Certified: SERVPRO Cleaned shield you can proceed to know that the No. 1 choice for cleanup and restoration was there.

Tell Me More: Commercial Restoration

3/11/2021 (Permalink)

A typical office setting Why choose SERVPRO for your commercial restoration needs? We make it "Like it never even happened."

There’s never really a “good time” for a commercial restoration project. Often they come out of necessity, without any warning, bringing your business to a screeching halt. With that in mind, we work fast - without sacrificing quality or thoroughness - to get your business back up and running after sustaining water or fire damage.

Commercial Water Damage Restoration

Commercial water restoration can present unique challenges, but it’s nothing we haven’t already conquered before. Our on-site team is comprised of Water Damage Restoration Technicians, Applied Structural Drying Technicians, Odor Control Technicians, and Upholstery and Fabric Cleaning Technicians, and each plays a key role in our process.

These technicians are expertly trained and equipped with top-of-the-line equipment to limit water damage and jumpstart the restoration process.

Learn more about SERVPRO Professional Franchise Training and Certifications.

Commercial Fire Damage Restoration

Like with water damage, our fire damage restoration process involves a highly skilled team of expert technicians, armed with top equipment and unmatched training. The team includes Fire and Smoke Restoration Technicians, Odor Control Technicians, Upholstery and Fabric Cleaning Technicians, and even Water Damage Restoration Technicians to restore any damage caused by putting out the initial fire at your commercial property.

And, whether it’s a fire or water damage restoration project when all is said and done we will not only keep our “Like it never even happened,” promise, but we can affirm that your commercial property is SERVPRO Certified clean, leaving no doubt around the cleanliness and safety of your property.

Disaster Recovery Team

It’s important to act fast when a natural disaster strikes your commercial property, and that’s why we have strategically placed storm teams who are on call 24 hours a day, 365 days a year. They’ve dealt with damage from tornadoes, hurricanes, floods, blizzards; you name it, they’ve seen it before, and no job is too large for our teams.

And beyond commercial restoration, in the event of a storm or natural disaster, our SERVPRO Large Loss Division will come to your rescue. We know damaged equipment or products can not only cost you money but cost you time in re-opening your business, which is why we ensure every large loss is overseen by a Commercial Operations Manager. This person a seamless communication in replacing damaged equipment or goods.

Learn more about our Disaster Recovery Team.

Caring For Your Belongings After an Emergency

3/9/2021 (Permalink)

Water damage threatens home electronics Standing water damage in a residential living room threatens to damage home electronics and other precious belongings.

SERVPRO experts understand that your home or commercial property is more than just a structure; fire, water, and storm damage can affect your belongings as much as they affect the structure itself.

So what do you do to care for your belongings after an emergency? The answer is multi-faceted.

Contents Restoration

First, with the help of SERVPRO of Denton experts, assess what items can be restored. Our teams can pretest your belongings to determine what can be restored via one of a handful of safe and effective cleaning methods.

They include:

  • Dry Cleaning - Used to clean light residues or to pre-clean items that will ultimately need a deeper cleaning.
  • Wet Cleaning - Used to remove moderate to heavy residues.
  • Spray and Wipe - Effective for items that cannot withstand wet or dry cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned by other means.
  • Abrasive Cleaning - Involves deep scrubbing to create agitation of the surface being cleaned. 
  • Immersion Cleaning - Belongings are dipped into a bath of the cleaning product.

SERVPRO experts always seek to “restore” rather than “replace” whenever possible. This not only helps preserve your precious keepsakes but can also save you the money to replace items not covered by your insurer.

Learn more about our restoration cleaning methods.

Electronics 

Of course, some of your most vulnerable possessions when water damage strikes are your electronics, and water-damaged electronics can present a dangerous hazard in your home or commercial property. 

First and foremost do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. Allow an expert to coordinate the restoration of impacted electronics like televisions, and computers. We work with qualified electronics technicians who are trained to safely clean and inspect your damaged electronics.

And when it comes to salvaging water-damaged electronics, time is of the essence. Those experts act swiftly, starting with a thorough cleaning of the exterior to prevent further corrosion and damage. However, to reiterate, urgency should never take precedence over personal safety. Our teams at SERVPRO of Denton are faster to any disaster, and we take calls 24 hours a day.

Documents & Photographs

Important documents and photographs should be handled with great care if damaged. Mishandling of these items can exacerbate damage beyond the point of restoration. 

While some documents might not be restored to perfect condition, SERVPRO experts can do a tremendous amount to minimize damage by employing a combination of…

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Learn more about our document restoration services.

Don’t Forget

At SERVPRO of Denton we understand the stress that comes with recovery from an emergency. Our experts can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS).

Learn more about the Contents Claim Inventory Service.

First Steps to Take in an Emergency

2/26/2021 (Permalink)

Family stands outside house fire When the unforeseen happens, it's good to have a plan in place.

Flooding from a burst pipe. A grease or electrical fire. A natural disaster. 

You hope it never happens to you, but what if it does? What do you do first, and when does your neighborhood SERVPRO team come into play?

First And Foremost

Do not panic. Stay calm and remember that safety is the most critical factor in these situations. Belongings can be replaced, but people cannot. 

Tell everyone to calmly evacuate the premises to a safe distance, obtaining only essential belongings, and only if safely accessible upon evacuation. Once outside, make sure everyone on site is safe and accounted for. 

If a fire or a collapsing structure, or if someone on-site needs urgent medical attention, make 9-1-1 your first call. After that, call your insurance agent.

In the event of a flood, try and move more important belongings to higher places or even higher stories of a multi-story home or commercial property. However, if floodwaters are moving fast enough, they can take you off your feet, so assess the severity of the flood to determine how urgently you need to evacuate.

What To Document

Write down any and every detail you can recall, and remember that no detail is too insignificant. Note anything that seems damaged or out of order. Any further information pertaining to a potential cause is essential.

And once it is safe to do so, don’t forget to capture visuals for your insurance agent. They will usually advise you on when is the right time to do this. Take photos, or even shoot video, on your smartphone if you can.

Contacting SERVPRO

After ensuring everyone is safely evacuated and contacting your insurance agent (and emergency services if a fire dictates it), call your local SERVPRO experts at (940) 514-8968. 

Our phones are manned 24/7, and we can advise on how to proceed, thanks to our free consultation policy. If it’s a small job you can handle yourself, that’s great! If not, there’s never been a job too tough for our team to tackle. 

Save our phone number, and remember that we’ve got your back!

What Can Cause a Toilet To Overflow in a Commercial Property?

2/25/2021 (Permalink)

Overflowing broken toilet A toilet overflow is a sign of serious problems in your sewage system.

Common Causes For A Toilet Overflow

Sewage cleaning can make a valuable difference in the performance of a building’s sewage system. A toilet overflow is a sign of serious problems in your sewage system. If you find yourself having to sop up a flood from an overflowing toilet, it may be due to:

  • A clogged waste pipe in the sewage system
  • Roots obstructing the waste pipe
  • A full septic system

Here are some common causes for a toilet that overflows without being flushed in Ponder, TX.

Clogged Drainage Pipe
One cause for a toilet overflow is a clogged pipe. If this is the cause of your flooding toilet, the water is considered category 3, or highly unsanitary water. Use protective gear when handling this type of flood. A toilet that overflows without being flushed is an indicator that the drainage pipe is clogged. Clearing a clogged pipe is severe and often requires professional attention.

Full Septic System
A foul odor spreading through the building, slow drains, a backed-up toilet, and a lawn that is healthier than usual are common signs that your septic system needs to be serviced. Commercial septic systems can service 20 people a day and should be pumped at least once every three years. Contact a sewage cleaning service to pump your septic system if you notice any indicators that it is full. Immediate response upon noticing the signs of a full septic tank will prevent severe water damages.

Old Sewage Systems
Older sewage systems were often made with clay or concrete materials, making it easy for tree roots to penetrate and clog the drainage pipes. The newer mixture of plastic and concrete materials does not allow tree roots to penetrate. An outdated sewage system is likely to develop clogs from invasive tree roots. This requires a professional sewage company to remove the older plumbing materials and install new pipes.
SERVPRO is a preferred vendor for most insurance agencies and can handle your sewage cleaning needs. If your building has category 3 water damage from sewage, contact your local SERVPRO for cleaning and restoration services. Updating old sewage systems and maintaining them can help prevent loss from water damage.

Tell Me More: Water Damage Repair

2/22/2021 (Permalink)

Water damage restoration Homeowners attempt to control water damage from an unexpected leak.

If you’re dealing with water damage in your home or commercial property, it’s important to remember that immediate action is crucial. The sooner you act, the easier mitigating damage and restoring your property will be. 

Call your local SERVPRO team at (940) 566-2277 for 24/7 assistance in any water damage cases.

What exactly do we do? Allow us to explain.

The Process

When you call, you’ll be a specialist who will guide you through several questions that will help us address your water emergency faster and more efficiently. Like we said before, calling us as soon as you can upon identifying a water damage emergency is crucial to the restoration process.

We’ll arrive on-site with a team of Water Cleanup and Damage Restoration Technicians and Applied Structural Dying Technicians. The team will assess the situation to determine the extent of the damage and what steps are necessary to ensure a thorough, high-quality restoration of your home or commercial property. 

Next, we’ll bring in our powerful pumps and vacuums to remove hundreds or even thousands of gallons from your property, which helps prevent secondary water damage and mold growth. Then we’ll use specialized equipment to remove any remaining water before we begin drying and dehumidifying. 

Our experts use data like room measurements, inside temperature, and relative humidity to determine the proper number of air movers and dehumidifiers to dry your home or business. It’s a science, and one we know intimately.

We thoroughly clean all of the restorable items and structures damaged by the water, using several techniques we’ve perfected over the years. Our professionals are masters in sanitizing treatments and deodorizing your property.

Last comes the restoration, or the stage in the process in which we restore your home or business to its pre-water damage condition. This might involve minor repairs like replacing drywall or installing new carpet or warranting major repairs or even reconstructing an entire room. Whatever the situation necessitates, we’ve seen it before.

Don’t Forget

You can always reference our Water Damage Emergency Tips Guide for more info on what to do in a crisis.

What Could A Water Leak Be Costing You?

2/16/2021 (Permalink)

wet carpet in an office due to a water leak Commercial water damage in Denton, TX

What Could A Water Leak Be Costing You?

While some leaks are very obvious and easy to discover, smaller leaks are often left undetected. Even when you're aware that there might be a problem, leaks behind walls, or in the ceilings or floors can be difficult to find. There are many ways a water leak in your building in Denton, TX, could be costing you money.

1. On Your Water Bill
The most obvious and direct way a water leak can cost you money is on your water bill. A slow dripping leak can waste between seven to ten gallons of water per day. Severe leaks can waste closer to ninety gallons per day. This all adds up to your water bill. By not addressing small leaks, you are wasting money. Take the time to fix leaks as you discover them. The cost of the repair will likely be less than the amount of money wasted by allowing it to continue to leak.

2. In Equipment Repairs or Upgrades
Leaks left unaddressed could lead to the need for pipe repairs and plumbing upgrades sooner than you would have needed them. A small leak can lead to a pipe break if allowed to go on long enough.

3. In Damages
Broken or leaky pipes can lead to damage to the structure of your building. Pipes are generally hidden behind walls or under floors. When a leak goes undetected, this allows time for the water to seep into the building materials. Water-soaked floors and walls can be susceptible to mold, often requiring extensive cleanup and repairs or rebuilding. Water damage specialists can help you recover from large leaks that cause major damage.
In the age of bills being automatically paid or deducted from bank accounts, it is still a good idea to review monthly charges for utility bills. A sudden spike in your water bill could be a clue that you have a water leak hidden somewhere. Consult a plumber to help locate the source of the leak and fix it as soon as possible to avoid wasting more money.